At Gopal Kanda Label, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, direct contact, or custom order process.
 

1 Information We Collect

We may collect the following information when you place an order or contact us:

● Personal details (name, address, email, phone number)

● Payment details (processed securely via third-party payment providers; we do not store full card information)

● Measurements and design preferences (for custom orders)

● Communication records (emails, messages, enquiries)
 

2 How We Use Your Information

We use your information to:

● Process and fulfil your orders

● Communicate with you about your order or enquiry

● Provide customer support

● Improve our products and services

● Comply with legal or regulatory requirements

● By sharing your contact details, you will receive exclusive updates, invitations, and priority access to Gopal Kanda Label collections and events. Unless you have notified us otherwise to hello@gopalkandalabel.com
 

3 Sharing of Information

● We will never sell, rent, or trade your personal information with third parties.

● We only share your details with trusted service providers where necessary (for example, payment processors, delivery couriers).

● Any third parties engaged will process your information securely and only for the purpose of fulfilling your order.
 

4 Data Security

● We take all reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure.

● Secure payment systems are used for all online transactions.

● Access to your information is limited to those who need it to carry out their work.
 

5 Data Retention

● We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

● Custom design details (such as measurements) are securely deleted when no longer needed.
 

6 Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

● Access the personal information we hold about you

● Request corrections to inaccurate information

● Request deletion of your information where legally permissible

● Object to the processing of your information

● Withdraw consent (where applicable)

To exercise these rights, please contact us at: hello@gopalkandalabel.com