● We usually aim to dispatch orders within 2-6 weeks, depending on workload. We will be in communication regarding the estimated time frame of your order. If you have contacted us regarding an urgent order, we would have already notified you of the quickest timeline we can offer. 

● Shipment is done via third party courier services 

● Shipment for local orders will take between 5-7days  after dispatch. Please note usually with shipping is dependent on shipping providers, if you need clarification for a more specific timeframe, please contact us directly. 

● We will provide you with shipment tracking details once your order has been dispatched, for you to keep track of your order. 

● Shipment for international orders can take between 7-14 days after dispatch. We will be in contact via email regarding the estimated delivery date.

● We cannot be held responsible for unforeseen delays in shipping relating to natural disasters, flight delays and any other external factors out of our control, that may impact the estimated delivery time.